How to Use 5 Outsourcing Tasks to Gain More Customers

Are you looking to create an extra personal touch to bring in more happy clients? A virtual assistant can reduce your to-do lists and help you with those little extra touches to bring your customers coming back time and time again.

Virtual assistants can do recurring tasks such as email management, scheduling, expense management, and social media content. Wouldn’t it be wonderful to finish your to-do lists each day? Think of VAs as outsourcing your day-to-day tasks so you can focus on your skillset and business goals. Here are five ways virtual assistants can help with your customer service:

1. Email Management: reduce your time at the computer responding to clients and non-essential emails.

• Create a filing system
• Create filters to organize emails (click for tips on large email boxes)
• Create and use template emails for often asked inquires
• Organize contacts for easy promotional emails
• Answer non-essential emails graciously

2. Handle your scheduling tasks:

• Setup online scheduling services
• Verify appointments and meetings (setup reminders or call directly)
• Correspond with staff and set up weekly meetings
• Clear your calendar when emergencies arise

3. Help you keep your expenses organized:

• Create and send invoices to clients
• Manage expense reports
• Make purchases for regular office needs

4. Keep your customers engaged with social media management:

• Create and post content on social media
• Create and post blogs or newsletters
• Design and create brochures, business cards, and postcards
• Respond to comments on your social media sites
• Interview previous customers to compose case studies
• Gather and respond for you on social media comments
• Update reviews on social media sites
• Update website content and check content accuracy

5. Add a personal touch to your business:

• Setup and email or mail out personal thank you cards
• Send gifts on your behalf to clients, referrals, sponsors, or staff to say you care and appreciate them
• Highlight clients birthdays, anniversaries, and other special occasions on your schedule so you can easily show you care about your client’s life events

Think of how fabulous it would be to spend more time focusing on your zone of genius and having a fully booked schedule of happy customers. Your virtual assistant can do the time-consuming tasks you don’t want to do.

A small business needs a knowledgeable team to make it successful. Meet our team and see how we can assist you in reducing your daily to-do lists and increasing your customers!